Tokenism and check-the-box training won’t cut it in the new world. One day, while I was walking in a hallway teeming with professionals and buzzing with commotion, I thought I heard “help, I’m stuck!”. It was so faint that I second guessed myself. But then I stopped and listened more…

5 steps to craft a statement that matters. — If you haven’t issued a statement about today’s civil unrest to your staff or customers — do it. You may feel extra pressure because you haven’t said anything sooner. You might be anxious that the words won’t come out right. Do it anyway. There is no true growth in comfort…